1. What is your job title?

2. How long have you been involved with staff development (training and development)?
Less than 1 year
1-5 years
6-10 years
11-20 years
Over 20 years

3. How long have you worked in the automobile industry?
Less than 1 year
1-5 years
6-10 years
11-20 years
Over 20 years

4. How many employees are you (personally) responsible to train and develop?
0-20
21-50
51-100
101-250
Over 250

5. To what degree does your company use on-line technology for Training and Development (T&D)?
All of our T&D programs are available on-line
None of our T&D programs are on-line
About half of our T&D programs are on-line and half in traditional seats
Our T&D programs are offered BOTH on-line and traditionally
A few of our T&D programs are available on-line
Approximate ratio on-line vs. traditional
Comment:

6. What was your organization’s chief motivation in introducing on-line education?
Its convenience for employees
Its convenience for training and development staff
Its efficiency
The content could be most up-to-date
Employees can set their own pace
It can be most uniformly offered throughout the organization
Comment:

7. How many people use your on-line programs?
Everyone
Less than half
The population is growing
It is only used when there is no other way and the course is required
Comment:

8. What types of programs do you offer on-line?
Certification programs  (a series of courses, i.e. management development)
Individual interpersonal topics  (i.e. decision making, conflict handling)
Individual technical topics (i.e. new paper records, new equipment skills, new procedures)
Required by OSHA? (i.e. Safety, lifting)
Comment:

9. Do you offer your programs in alternative forms? (i.e. both on-line and traditionally?)
Yes
No

10. What topic areas are covered?
Leadership
Interpersonal skills
Management skills
Manufacturing skills (procedures)
Quality Improvement skills
Other:

11. How much time flexibility is allowed in your on-line programs?
There is none - instructors impose deadlines
Some programs are self-paced, some have instructor-imposed deadlines
The programs are self-paced
Comment:

12. What kind of orientation do you use?
Face-to-face orientation with T&D personnel
There is an on-line orientation to the system
Each course begins with a needed technical orientation
No orientation is provided
Other:

13. How much interaction is involved?
We use group projects regularly
We have on-the-job assignments that require interaction with peers
Instructors regularly interact (via email) with participants
Notice of satisfactory completion is the only interaction with instructors
The programs are designed to give the participants instant feedback  (They cannot proceed to a next section until they have satisfactorily completed preliminary sections)
Programs are completely individual (no interaction)
Comment:

14. How was the content of the programs developed?
We developed it in-house
We purchased the programs
We purchased some and created others
Approximate ratio of created vs. purchased
Comment:

15. How much employee involvement did you use in the introduction and development of on-line training?
A great deal
Some
Partial
Little
None
Comment:

16. Overall, how satisfied are you with the program?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied

What is the major cause of your satisfaction or dissatisfaction with the program?
    

17. Overall, how satisfied would you say the employees are with the on-line T&D?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied

What would they say is their major cause of satisfaction or dissatisfaction?
    

18. Overall, how would you describe the effectiveness of your organization’s on-line T&D?
(Choose all that apply)
We aren’t assessing this very well
Participants are progressing through the system (don’t really know how well they are retaining or using the material)
I think we are losing touch with the learners
Participants aren’t getting enough feedback
It is working very well – participants are satisfied (‘attending’ more classes and more involved in learning)
Supervisors are satisfied that employees have mastered the material
Comment:

What is the most successful element of your on-line T&D program?
    

19. How much of your T&D do you outsource (it is developed and/or delivered by others)
None
Less than 15%
Between 16 and 50%
Between 51 and 85%
Between 86 and 100%

20. What topics are most likely outsourced?
Primarily technical topics
Primarily leadership topics
Primarily career management topics
Primarily compliance issues
Primarily computer skills
Other

21. How many of these outsourced programs are delivered on-line?
I have no idea
None
Less than 15%
Between 16 and 50%
Between 51 and 8%
Between 86 and 100%

22. Would you be interested in building a network (being part of a network) of persons using on-line technology for T&D?
Yes
I’d be interested in hearing more about such a network
Not at this time
No